Privacy Policy
Privacy Policy
We respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
- **Personal Information You Provide**: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment details.
- **Cookies and Tracking Technologies**: We use cookies and similar technologies (e.g., web beacons) to track your activity on our site. This helps us enhance your shopping experience, analyze trends, and provide you with personalized content and ads. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- **Process Orders**: To complete and manage your purchases, including shipping and payment processing.
- **Provide Customer Support**: To assist you with inquiries, returns, exchanges, and order-related issues.
- **Improve Our Website and Services**: To analyze website usage and improve the overall shopping experience.
- **Marketing and Promotions**: With your consent, we may send you promotional emails or newsletters about new products, sales, and exclusive offers. You can opt-out of these communications at any time.
- **Compliance with Legal Obligations**: To comply with applicable laws, resolve disputes, and enforce our terms and policies.
3. Sharing Your Information
We respect your privacy and will never sell your personal information to third parties. However, we may share your information in the following situations:
- **Service Providers**: We may share your data with trusted third-party service providers (e.g., payment processors, shipping carriers, and marketing platforms) to complete services on our behalf. These service providers are required to protect your information and use it solely for the purpose of fulfilling their obligations to us.
- **Business Transfers**: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if this occurs.
- **Legal Requirements**: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.
4. Data Security
We take the security of your personal information seriously. We implement a variety of industry-standard security measures, including encryption and secure servers, to protect your data during transmission and storage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- **Access and Update**: You can access, update, or correct your personal information by logging into your account or contacting us directly.
- **Opt-Out of Marketing Communications**: You can opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link
- **Cookies and Tracking**: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
- **Data Deletion**: If you wish to request the deletion of your personal data, please contact us, and we will process your request in accordance with applicable laws.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Donnakay Jewelry & Accessories. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us
Thank you for trusting Donnakay Jewelry & Accessories with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.